TERMS & CONDITIONS

Thank you for choosing Multiply Music Group!

These Terms and Conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our (mobile) website or any of our applications through whatever platform (hereby collectively referred to as the “Website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agree to the Terms and Conditions set out below.

Payment

All payments for classes and merchandise are completed through the company website. Here at Multiply Music Group we offer a variety of payment methods which include Debit/Credit card payments or PayPal for merchandise and Direct Debit payment options for classes. All information is private to you and employees/MMG will not store card information.

Pricing

Multiply Music Group offers various services. Please review the following information;

1-2-1 plans;

  • Direct Debit: £120 per month

2-2-1 plans;

  • Direct Debit: £140 per month
  • Direct Debit (Split payment): £70 per month

For convenience, we allow parents to split payments which allows you to pay for your child alone if you’re sharing lessons with your friends.

Payment schedule

As shown above, we offer Direct Debit payments. Our Direct Debit payment options come out on the 1st or the 15th day of each month. If you sign up to our Direct Debit options half way through one month, you will be asked to pay directly into the Multiply Music Group’s bank account for the remaining lesson in said month before your Direct Debit transactions commence.

Cancellations (Have to give 1-month notice)

Here at Multiply Music Group we would be very sad to see you go and would wish your return as soon as possible! However, if you wish to cancel lessons with us we require a 1-month notice period. Refunds will not be given unless Multiply Music Group is unable to continuously teach your child on a regular basis.

Failure to pay for services

Failure to make payments on services will result in a charge of £5, but additionally all online and practical lesson plans/services will be locked. Therefore, you will not be able to engage with our online portals / applications or continue our exciting lessons plans! As a result, all payments must be made in-order to reactivate all services.

Multiply Music Group yearly tuition

Here at Multiply Music Group we teach year-round, so don’t worry as you can keep drumming all year! The only time we don’t teach is from Christmas to New year. These dates are as follows;

23rd December – 5st of January.

Therefore, lessons will continue as normal from the 6th of January.

If Multiply Music Group cancels a lesson

Here at Multiply Music Group we expect all parents to pay and receive weekly lessons plans, so why wouldn’t we offer the same to you!? If Multiply Music Group unexpectedly cancels one of your lessons and/or can’t rearrange a lesson which is not convenient for you in under 24 hours, we will give you an additional FREE lesson! That’s right, FREE.

Changing lessons times

We are all about convenience so of course we are open to rearranging lesson times to suit your diary. However, please bear in mind our services are in high demand, so we may not be able to arrange another time slot. Therefore, please give our staff as much notice as possible to reduce the likely-hood of disappointment!

Christmas Holiday’s and Pay

As we are shut over the Christmas and New Years period, all lessons which are missed due to our closure will be refunded to you.

By agreeing to this contract, you agree to adhere all conditions stated above and acknowledge that this is a legally binding document.